📱 WhatsApp · Civic Tech · Rural India

Your Village. Your Voice. Resolved.

Just send "Hi" on WhatsApp — GramSahay registers your civic issue, assigns it to the right person, and keeps you updated until it's fixed. No app. No forms. No running around.

📋 See How It Works
70%+
WhatsApp penetration in Rural India
Zero
Apps to install for citizens
100%
Audit trail on every request
What GramSahay Does

One platform. Every civic problem.

From a broken road to a pending government scheme — GramSahay gives every rural citizen a voice, a reference number, and a resolution.

📝
Register Any Civic Issue
Roads, water supply, pensions, health cards, housing schemes — citizens report any problem in minutes via WhatsApp, in their own language.
🎫
Instant Ticket Number
Every issue gets a unique ticket ID the moment it's submitted. No more verbal complaints that disappear — every request is recorded and traceable.
🔔
Right Person Notified
The assigned community coordinator gets an instant WhatsApp alert with full issue details — no delays, no middlemen, no lost paperwork.
📍
Village & Mauja Precision
Issues are routed down to the exact mauja (hamlet) level — ensuring the right coordinator handles the right locality every single time.
🔄
Live Status Updates
Citizens receive automatic WhatsApp updates as their issue moves from Pending → In Progress → Resolved. No follow-up calls needed.
👥
Report on Behalf
One person can report for an elderly neighbour, a family member, or anyone in the village — bridging the digital gap for those who need it most.
The Problem

Rural communities have no easy way to raise civic issues

When a road breaks, water supply fails, or a scheme goes unprocessed — villagers have no structured way to report it, no reference number to track it, and no guarantee it will ever be addressed. GramSahay changes that.

How It Works

From "Hi" to ticket in minutes

A simple WhatsApp conversation that takes a citizen's issue from submission to resolution — with full transparency at every step.

Step 1 of 8
What We Do

A platform built for rural India

GramSahay bridges the gap between citizens and community coordinators — using a channel everyone already has.

📢
Report
Citizens raise any civic issue from their village — instantly, in their own language, without downloading anything.
🔔
Notify
The right community coordinator is alerted immediately and given everything they need to take action.
✅
Resolve
Issues are tracked, updated, and closed — with citizens informed at every step until resolution.
Why WhatsApp

The app rural India already uses

WhatsApp isn't new to villages — it's already in everyone's pocket. GramSahay meets citizens exactly where they are.

No download requiredWorks on any phone with WhatsApp — no installation, no account creation, no learning curve.
Local language supportCitizens interact in the language they are most comfortable with.
Works on basic smartphonesNo high-end device or fast internet needed — just WhatsApp.
Familiar and trustedCitizens already trust WhatsApp — no adoption barrier, immediate engagement.
GramSahay is almost here

Something Big is Coming

The ticket portal and full coordinator dashboard are on their way. Stay tuned — civic issue reporting for rural India is about to get a lot simpler.

🚀   Coming Soon